Water is entering now
Treat it as an active leak. Stay clear of wet electrical and sagging finishes. A roof intake is not an emergency-services substitute or a dispatch guarantee.
ACTIVE WATER
Keep away from electrical and sagging areas.
Contain water only if safe, move belongings, and call emergency services for an immediate threat to people or the structure. Do not climb a wet, icy, steep, damaged, or dark roof.
- People first
- Ground-level documentation
- No unsafe roof access
WIND DAMAGE · MISSING OR LIFTED SHINGLES
Shingles came off. Protect the opening before the next weather exposure.
Missing shingles do not automatically mean the whole roof needs replacement. Keep people safe, document what happened, and assess the exposed area before more wind or rain.
Do not climb the roof for a closer look.
RELEASE STATUS
The wind-damage intake remains fail-closed.
No urgent dispatch or response time is promised.
This route remains noindex until the repair operating scope and secure intake handoff are verified. Use the contact route for the current path and emergency services for immediate danger.
TRIAGE
How urgent is the visible condition?
The roof surface is visibly exposed
Request an assessment before more weather. Do not assume how long a particular exposed area will remain watertight.
Tabs are lifted or creased
Wind can damage the seal or shingle while it remains attached. Photograph from the ground and avoid pulling or nailing it yourself.
Pieces are on the ground
Save debris if safe, photograph it, and take a wider ground-level roof view. Debris can help identify product but cannot prove full damage extent.
SAFE EVIDENCE
The most useful photos do not require roof access.
- Debris on lawn or driveway
- Roof area from two ground-level angles
- Interior stain or water path
- Wider elevation and impact context
- Event date, time, and weather notes
PLANNING COST
What a wind-damage repair can cost
The written repair price follows diagnosis.
Product matching, access, extent, surrounding shingle condition, and concealed deck condition must be checked. Numerical bands remain hidden until price-book evidence clears release.
REPAIR HONESTY
A patch should be honest about the match.
Installed shingles fade and product lines change. A durable repair can still be visibly different. The written option should identify the closest available profile and colour and explain likely visibility.
Repair can remain responsible
A localized event on otherwise serviceable material can remain a repair.
Replacement needs evidence
Multiple affected areas, brittle surrounding material, recurring failures, or broader condition can justify a comparison—not an automatic upsell.
INSURANCE BRIDGE
If you are considering an insurance claim
Your policy and insurer decide coverage. Record the event, damage, and temporary protection; contact the insurer or broker promptly; and ask what documentation or authorization is required before permanent work.
Roof condition and scope
A roofer can document what is observed and write a proposed repair or replacement scope.
Coverage and settlement
The insurer interprets the policy, investigates cause, and decides coverage and settlement.
Read the Ontario insurance guideQUESTIONS
Missing-shingle FAQ
Are a few missing shingles urgent?
They should be assessed before more weather reaches an exposed area, but urgency depends on active water, extent, access, and conditions. Do not climb the roof. Document safely and use the available assessment path.
How much does a missing-shingle repair cost?
Numerical repair planning bands appear only after the repair price book is approved. Extent, access, matching, flashing, surrounding material, and concealed conditions determine the written scope.
Can I nail a loose shingle back down?
Roof access carries serious fall risk, and a lasting repair can require careful lifting, fastening, sealing, and matching. Avoid unsafe roof access and have the affected area assessed.
Will insurance cover wind-damaged shingles?
Some policies cover certain sudden wind events, subject to the policy, exclusions, deductible, cause, condition, and insurer’s assessment. Roofprint can document condition and scope; it cannot promise coverage or payout.
Do missing shingles mean I need a new roof?
No. Localized damage can remain a repair. Broader condition, repeated failures, several affected areas, or brittle surrounding material may make a replacement comparison relevant.
Can old shingles be colour-matched perfectly?
Not necessarily. Weathering and discontinued product lines can make an exact match unavailable. The repair option should disclose the closest available match and expected visibility before work.