Accessibility statement
Accessibility
Roofprint should work for every GTA homeowner, including people who use a keyboard, a screen reader, magnification, or other assistive technology. This page explains what we build to, how to tell us when something is hard to use, and how this fits Ontario law.
Our commitment
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA across this website — the homepage, the address-based planning tool, the system comparison, our guides, and the customer portal. We treat accessibility as part of building the site, not a step added at the end. New pages and features are designed and reviewed against the same standard.
We test with both automated checks and manual passes: navigating each page with a keyboard and listening to it with a screen reader. Automated tools catch only part of what matters, so the manual pass is where we confirm the page is genuinely usable.
What we build on every page
These are the specific things we hold ourselves to, stated plainly so you can check them yourself:
Works with a keyboard alone
You can reach and use every link, button, and form field with the Tab and arrow keys — no mouse required. Nothing important is reachable only by hover or drag.
A focus outline you can always see
When you move through the page with a keyboard, the item in focus shows a clear outline, and it is never hidden behind the sticky header or the mobile button bar.
Text contrast that holds up
Body text is set to a contrast ratio of at least 4.5 to 1 against its background, and buttons and form borders to at least 3 to 1, so the page stays readable in bright light or with lower vision.
Real labels on every field
Each input — including the address box on the planning tool — has a real, programmatic label. A grey placeholder is never used in place of a label, so screen readers and autofill both know what a field is for.
Status shown in more than colour
When we mark something Supported, In review, or Needs inspection, we pair the colour with text or an icon, so the meaning does not depend on telling colours apart.
Respects reduced motion
If your device is set to reduce motion, we honour that setting and turn off non-essential transitions and animation across the site.
Text alternatives for images
Meaningful images carry descriptive alternative text; purely decorative graphics are hidden from screen readers so they do not add noise.
Headings and structure in order
Each page has one main heading and a logical heading order, so you can navigate by landmark and heading instead of scrolling through everything.
Where we know there is more to do
Some parts of the site are still being built or filled in. Sample reports, sample projects, and placeholder details are marked as samples until our first real installs. As we add real photos, documents, and any downloadable files, we apply the same standard — descriptive text for images and accessible, machine-readable documents. If a file or page falls short, the quickest fix is to tell us, and we will provide the information another way while we correct it.
How to report a barrier
If any part of this site is hard to use, we want to hear about it — your report helps us fix real problems faster than any audit can. Please include the address of the page and a short note about what did not work.
Email us at hello@roofprint.ca, or call (437) 000-0000 (sample line until launch). We aim to reply within five business days. If you need the information right away, tell us and we will read it to you or send it in another format.
Ontario context (AODA)
Ontario’s Accessibility for Ontarians with Disabilities Act (AODA), through its Integrated Accessibility Standards Regulation, sets expectations for accessible information and communications — and points to WCAG 2.0 Level AA as the benchmark for websites. We choose to build to the newer WCAG 2.2 Level AA, which includes everything in 2.0 AA plus added requirements such as visible focus that is not hidden, larger touch targets, and avoiding drag-only controls.
This statement describes how we approach accessibility on the Roofprint website. It is not legal advice and does not replace any formal accessibility policy or feedback process we may be required to publish as the business grows.
Common questions
- What standard does Roofprint aim for?
- We build to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, which is the level most widely referenced for public-facing websites in Ontario.
- Is the whole site fully conformant today?
- We design and test to WCAG 2.2 AA and check pages with both automated tools and manual keyboard and screen-reader passes. Accessibility is ongoing work, so if you find a barrier we have missed, please tell us and we will fix it.
- How do I report an accessibility problem?
- Email hello@roofprint.ca with the page address and a short description of what was hard to use. We aim to reply within five business days and to offer the same information another way if you need it sooner.
Looking for something specific? Contact us or head back to the homepage.