Two kinds of roof coverage. Only the written terms count.
Workmanship terms address qualifying issues with the install. Manufacturer terms address qualifying defects in the selected products. They are different documents, with different conditions and claim paths. Roofprint should show the exact versions before a homeowner signs.
Workmanship and manufacturer material coverage.
- Evidence required
Workmanship coverage
Provided by Roofprint’s verified legal contracting entity. The written terms must show the term, start date, covered work, exclusions, maintenance duties, transfer rules, notice deadline, evidence required, service contact, remedy and dispute process.
Exact term appears in the signed proposal. - Selected-product terms apply
Manufacturer material coverage
Provided by the manufacturer of the selected shingle or accessory product. The applicable Canadian document controls definitions, limitations, installation and registration requirements, non-prorated or prorated periods, wind, algae or impact conditions, exclusions and claim path.
The exact product and current Canadian document must be linked.
The proposal should answer six questions before signing.
What exact workmanship term applies?
The term must be tied to this scope and the verified contracting entity.
Which manufacturer document applies?
The exact current Canadian document must match the selected products.
Who registers the product?
The proposal must state who is responsible, by when and where confirmation is stored.
Is transfer allowed?
Any transfer rule and required notice must come from the applicable document.
Which exclusions matter?
Maintenance, ventilation, weather and third-party-work exclusions must stay visible.
How is a service issue reviewed?
The reporting path, evidence required and coverage decision process must be written.
How a warranty or service review works.
Report the issue
Use the existing-customer form with the project email or reference, location, description and safe photos.
Match the record
Roofprint links the request to the accepted scope, product selection, evidence and warranty documents.
Review the cause and applicable terms
The result may be workmanship, manufacturer material, maintenance, weather or event damage, unrelated scope or still under investigation.
Document the next action
Covered work, a manufacturer submission, paid service, monitoring or an exclusion is recorded with the reason. Submission does not guarantee coverage.
“Limited lifetime” is a contract definition, not a roof-life forecast.
Manufacturers define who qualifies, which property types qualify, how long non-prorated coverage lasts, what later coverage pays and which events are excluded. Use the selected manufacturer’s exact current language. Do not translate “limited lifetime” into “this roof lasts for life.”
What homeowners ask about this.
What is the difference between workmanship and manufacturer coverage?
Workmanship terms are the installer’s responsibility for qualifying installation issues. Manufacturer terms are the product maker’s responsibility for qualifying product defects. The exact documents decide coverage.
How long is Roofprint’s workmanship coverage?
The exact verified term must appear in the signed proposal and linked warranty packet. Until that packet is approved, the public site does not publish 10-, 15-, 25-year or transferable terms.
Who registers the manufacturer warranty?
The proposal must state whether Roofprint or the homeowner is responsible, the deadline and what confirmation is retained. Registration is not promised on behalf of the homeowner unless the workflow is operating and auditable.
What can limit or exclude coverage?
The answer varies by document. Common categories can include maintenance, ventilation, later third-party work, misuse, weather or impact events and notice requirements. Read the exact applicable terms; do not use this list as a coverage decision.
What should I do if I see a leak or lifted shingle?
Avoid climbing onto the roof. Open a service request with the project details and safe photos. Roofprint reviews the condition and applicable terms before classifying the issue.
Compare the roof and the documents together.
Your plan should show the selected system, exact products and which written terms apply before the proposal is accepted.